Duty Planner Enquiry

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Disclaimer: Terms, Conditions and Fees

There is no charge for responding to this request in writing. If you have requested a meeting, there will be no charge for the first 30 minutes of duty planner time spent on your enquiry, whether that time is spent answering your enquiry or attending an appointment with you. If your enquiry is complex and takes longer than 30 minutes, you may be invoiced for any additional staff time over 30 minutes. Our charge rate is the same as the rate of an environmental planner.

The information provided by the duty planner is without prejudice and is based on the details supplied by the customer. A duty planner will not be able to confirm whether your resource consent will be approved, notified, or has any affected parties. These decisions cannot be made until a complete application has been received and assessed.

Duty planner responses are not a substitute for a Land Information Memorandum (LIM) and should not be relied upon when making property purchase decisions. A LIM should be obtained in order for you to access all relevant information the Council holds about a property.

Advice provided in response to a Duty Service request is not legal or planning advice. You are always recommended to seek independent legal or planning advice. Council makes no warranty, express or implied, nor assumes any legal liability or responsibility for the accuracy, correctness, completeness or use of any information that is provided nor represents that its use would not infringe on privately owned rights.

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